.volt-chat{--vc-orange:#32e612;--vc-dark:#080808;position:relative;z-index:9998;font-family:'Rajdhani','Arial Narrow',Arial,sans-serif;color:#f5f5f5}
.volt-chat *{box-sizing:border-box}
.volt-chat-launcher{position:fixed;right:26px;bottom:25px;z-index:9998;height:58px;display:flex;align-items:center;gap:11px;padding:0 20px 0 15px;border:1px solid rgba(50,230,18,.72);border-radius:3px;background:linear-gradient(145deg,#161616,#070707);color:#fff;font:700 13px/1 'Orbitron','Rajdhani',sans-serif;letter-spacing:1px;cursor:pointer;box-shadow:0 10px 35px rgba(0,0,0,.7),0 0 20px rgba(50,230,18,.17);transition:transform .2s ease,border-color .2s ease,box-shadow .2s ease}
.volt-chat-launcher:hover{transform:translateY(-2px);border-color:#32e612;box-shadow:0 13px 38px rgba(0,0,0,.75),0 0 28px rgba(50,230,18,.3)}
.volt-chat-launcher svg{position:relative;width:29px;height:29px;fill:none;stroke:var(--vc-orange);stroke-width:1.6;stroke-linejoin:round}
.volt-chat-launcher svg path:last-child{fill:var(--vc-orange);stroke:none}
.volt-chat-launcher-glow{position:absolute;left:16px;width:27px;height:27px;border-radius:50%;background:rgba(50,230,18,.13);filter:blur(7px)}
.volt-chat-unread{position:absolute;right:-6px;top:-7px;width:21px;height:21px;display:grid;place-items:center;border:2px solid #080808;border-radius:50%;background:var(--vc-orange);color:#fff;font:700 11px/1 Arial;font-style:normal}
.volt-chat.is-open .volt-chat-launcher{opacity:0;pointer-events:none;transform:translateY(12px)}
.volt-chat-panel{position:fixed;right:26px;bottom:24px;z-index:9999;width:min(390px,calc(100vw - 32px));height:min(610px,calc(100vh - 48px));display:flex;flex-direction:column;overflow:hidden;border:1px solid rgba(50,230,18,.58);border-radius:5px;background:linear-gradient(155deg,rgba(19,19,19,.98),rgba(4,4,4,.99));box-shadow:0 22px 70px rgba(0,0,0,.88),0 0 32px rgba(50,230,18,.14);opacity:0;visibility:hidden;pointer-events:none;transform:translateY(18px) scale(.97);transform-origin:bottom right;transition:opacity .22s ease,transform .22s ease,visibility .22s}
.volt-chat-panel::before{content:'';position:absolute;inset:0;pointer-events:none;background:radial-gradient(320px 160px at 100% 0,rgba(50,230,18,.12),transparent 70%)}
.volt-chat.is-open .volt-chat-panel{opacity:1;visibility:visible;pointer-events:auto;transform:none}
.volt-chat-head{position:relative;min-height:79px;display:flex;align-items:center;gap:13px;padding:14px 16px;border-bottom:1px solid rgba(50,230,18,.28);background:linear-gradient(90deg,#121212,#090909)}
.volt-chat-avatar{width:47px;height:47px;display:grid;place-items:center;flex:0 0 47px;border:1px solid var(--vc-orange);background:#080808;clip-path:polygon(10px 0,100% 0,100% calc(100% - 10px),calc(100% - 10px) 100%,0 100%,0 10px);box-shadow:inset 0 0 15px rgba(50,230,18,.12)}
.volt-chat-avatar svg{width:27px;height:27px;fill:var(--vc-orange);filter:drop-shadow(0 0 6px rgba(50,230,18,.55))}
.volt-chat-head div{display:flex;min-width:0;flex-direction:column;gap:5px}
.volt-chat-head strong{font-family:'Orbitron','Rajdhani',sans-serif;font-size:14px;letter-spacing:1.2px}
.volt-chat-head small{display:flex;align-items:center;gap:6px;color:#aaa;font-size:11px;font-weight:600;letter-spacing:.8px}
.volt-chat-head small i{width:7px;height:7px;border-radius:50%;background:#42dc75;box-shadow:0 0 8px rgba(66,220,117,.7)}
.volt-chat-head>button{margin-left:auto;width:35px;height:35px;border:0;background:transparent;color:#aaa;font:300 30px/1 Arial;cursor:pointer;transition:color .2s,transform .2s}
.volt-chat-head>button:hover{color:var(--vc-orange);transform:rotate(6deg)}
.volt-chat-messages{position:relative;flex:1;display:flex;flex-direction:column;gap:14px;padding:19px 16px 12px;overflow:auto;overscroll-behavior:contain;scrollbar-width:thin;scrollbar-color:#5d2a0d #111}
.volt-chat-message{display:flex;align-items:flex-end;gap:8px;max-width:92%;animation:voltChatIn .24s ease both}
.volt-chat-message>div{padding:11px 13px;border-radius:3px;font-size:15px;font-weight:500;line-height:1.42;letter-spacing:.15px}
.volt-chat-message.is-bot{align-self:flex-start}
.volt-chat-message.is-bot>div{border:1px solid #292929;border-left-color:rgba(50,230,18,.75);background:#151515;color:#ededed}
.volt-chat-message.is-user{align-self:flex-end}
.volt-chat-message.is-user>div{border:1px solid #32e612;background:linear-gradient(135deg,#32e612,#32e612);color:#fff}
.volt-chat-mini-avatar{width:24px;height:24px;display:grid;place-items:center;flex:0 0 24px;border:1px solid rgba(50,230,18,.7);border-radius:2px;background:#080808;color:var(--vc-orange);font:bold 11px/1 Orbitron,sans-serif}
.volt-chat-message a{display:inline-flex;align-items:center;margin-top:9px;padding:9px 12px;border:1px solid var(--vc-orange);border-radius:2px;color:#fff;text-decoration:none;font-family:'Orbitron','Rajdhani',sans-serif;font-size:10px;font-weight:700;letter-spacing:.7px;transition:background .2s}
.volt-chat-message a:hover{background:var(--vc-orange)}
.volt-chat-typing>div{display:flex;gap:4px;padding:14px 16px}
.volt-chat-typing i{width:5px;height:5px;border-radius:50%;background:#32e612;animation:voltChatDot .9s infinite alternate}.volt-chat-typing i:nth-child(2){animation-delay:.18s}.volt-chat-typing i:nth-child(3){animation-delay:.36s}
.volt-chat-suggestions{position:relative;display:flex;gap:7px;padding:8px 14px 12px;overflow-x:auto;scrollbar-width:none}.volt-chat-suggestions::-webkit-scrollbar{display:none}
.volt-chat-suggestions button{flex:0 0 auto;padding:8px 10px;border:1px solid #4b2a18;border-radius:2px;background:#12100f;color:#d9d9d9;font:700 10px/1.1 'Rajdhani',sans-serif;letter-spacing:.6px;cursor:pointer;transition:border-color .2s,color .2s}.volt-chat-suggestions button:hover{border-color:var(--vc-orange);color:#fff}
.volt-chat-form{position:relative;display:flex;gap:8px;padding:12px 13px;border-top:1px solid #222;background:#090909}
.volt-chat-form input{min-width:0;height:45px;flex:1;padding:0 13px;border:1px solid #383838;border-radius:2px;outline:0;background:#111;color:#fff;font:500 15px/1 Rajdhani,Arial,sans-serif}.volt-chat-form input:focus{border-color:var(--vc-orange);box-shadow:0 0 0 2px rgba(50,230,18,.1)}.volt-chat-form input::placeholder{color:#797979}
.volt-chat-form button{width:47px;height:45px;display:grid;place-items:center;border:1px solid var(--vc-orange);border-radius:2px;background:var(--vc-orange);cursor:pointer}.volt-chat-form button svg{width:20px;height:20px;fill:none;stroke:#fff;stroke-width:1.8;stroke-linejoin:round}.volt-chat-form button:hover{background:#32e612}
.volt-chat-note{position:relative;margin:0;padding:0 13px 10px;background:#090909;color:#696969;text-align:center;font-size:10px;letter-spacing:.4px}
@keyframes voltChatIn{from{opacity:0;transform:translateY(7px)}to{opacity:1;transform:none}}@keyframes voltChatDot{to{opacity:.25;transform:translateY(-3px)}}
@media(max-width:600px){.volt-chat-launcher{right:12px;bottom:max(12px,env(safe-area-inset-bottom));width:54px;height:54px;padding:0;justify-content:center;border-radius:50%}.volt-chat-launcher>span:not(.volt-chat-launcher-glow){display:none}.volt-chat-launcher svg{width:28px;height:28px}.volt-chat-launcher-glow{left:13px}.volt-chat-unread{right:-3px;top:-5px}.volt-chat-panel{right:8px;bottom:8px;width:calc(100vw - 16px);height:min(650px,calc(100dvh - 16px));border-radius:4px}.volt-chat-message>div{font-size:14px}.volt-chat-head{min-height:72px}.volt-chat-suggestions{padding-inline:12px}}
@media(prefers-reduced-motion:reduce){.volt-chat-panel,.volt-chat-launcher,.volt-chat-message,.volt-chat-typing i{transition:none;animation:none}}
/* ---- assistant v2 : cartes produits, boutons, formulaire ---- */
.volt-chat-message strong{color:#fff;font-weight:700}
.volt-chat-message.is-bot>div{max-width:100%;min-width:0}
.volt-chat-message>div .volt-chat-text{white-space:normal}
.volt-chat-cards{display:flex;flex-direction:column;gap:8px;margin-top:10px}
.volt-chat-message a.volt-chat-card,.volt-chat-card{display:flex;align-items:center;gap:10px;margin:0;padding:8px;border:1px solid #2c2c2c;border-radius:4px;background:#0d0d0d;color:#fff;text-decoration:none;font-family:inherit;font-size:inherit;letter-spacing:0;transition:border-color .2s,transform .2s}
.volt-chat-message a.volt-chat-card:hover{background:#0d0d0d;border-color:#32e612;transform:translateY(-1px)}
.volt-chat-card.is-off{opacity:.55}
.volt-chat-card-img{flex:0 0 58px;width:58px;height:58px;border-radius:3px;background:#1a1a1a;display:grid;place-items:center;overflow:hidden}
.volt-chat-card-img img{width:100%;height:100%;object-fit:contain;background:#fff}
.volt-chat-card-txt{display:flex;flex-direction:column;gap:2px;min-width:0}
.volt-chat-card-txt b{font-size:13.5px;line-height:1.25;font-weight:600;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}
.volt-chat-card-txt small{color:#8a8a8a;font-size:11px;letter-spacing:.5px;text-transform:uppercase}
.volt-chat-card-txt em{font-style:normal;color:#32e612;font-weight:700;font-size:15px}
.volt-chat-actions{display:flex;flex-wrap:wrap;gap:6px;margin-top:10px}
.volt-chat-message a.volt-chat-chip,.volt-chat-chip{display:inline-flex;align-items:center;margin:0;padding:7px 11px;border:1px solid rgba(50,230,18,.7);border-radius:999px;background:transparent;color:#e8ffe4;font:600 12px/1.1 'Rajdhani',Arial,sans-serif;letter-spacing:.4px;text-decoration:none;cursor:pointer;transition:background .2s,color .2s}
.volt-chat-message a.volt-chat-chip:hover,.volt-chat-chip:hover{background:#32e612;color:#000}
.volt-chat-handoff{display:flex;flex-direction:column;gap:8px;margin-top:10px}
.volt-chat-handoff input,.volt-chat-handoff textarea{width:100%;padding:10px 11px;border:1px solid #383838;border-radius:3px;background:#0f0f0f;color:#fff;font:500 14px/1.3 'Rajdhani',Arial,sans-serif;outline:0;resize:vertical}
.volt-chat-handoff input:focus,.volt-chat-handoff textarea:focus{border-color:#32e612}
.volt-chat-handoff button{padding:11px;border:0;border-radius:3px;background:#32e612;color:#000;font:700 12px/1 'Orbitron',Arial,sans-serif;letter-spacing:.8px;cursor:pointer}
.volt-chat-handoff button:disabled{opacity:.6;cursor:wait}
.volt-chat-err{margin:0;color:#ff7b7b;font-size:13px}
.volt-chat-messages{scroll-behavior:smooth}
.volt-chat-suggestions{flex-wrap:wrap;overflow:visible}
.volt-chat-suggestions button{font-size:11px;padding:8px 11px;border-color:rgba(50,230,18,.45)}
.volt-chat-suggestions[hidden]{display:none!important}
.volt-chat-message.is-bot{align-items:flex-start}
.volt-chat-message.is-bot>div{flex:1 1 auto}